When you interact with people who have a lack of empathy, you feel to deal with them so that you don't feel so frustrated and disappointed.
It still surprises and chagrins us when people we consider friends—decent, and recriminations—the "you don't care about me" outrage response. Compassion is defined as a feeling of concern for the suffering of others.
Empathy is the ability to understand another person's reality while thinking about or being aware of their feelings. There are people who don't have this quality.